PRIVACY POLICY
General Information:
When you visit our website, different types of information are collected, including the IP address from which you access the site, the version and type of browser used to access the site, the operating system used, the domains, and the time of the request. These pieces of information do not allow us to identify the user's identity, and that is not our intention. We use the collected information solely for statistical purposes, primarily to improve the content and presentation of our website. Please note that we may collect additional data, such as names, postal and email addresses, and phone numbers, that you voluntarily provide while navigating our site. You may also pay for and use our services using a pseudonym or anonymous data without providing the aforementioned personal data.
The user has the right to inquire, access, rectify, oppose, and delete their personal data for legitimate reasons. To exercise this right, the user should contact the data controller or the personal data protection officer if one has been designated, at the following address: hotel@vieuxmarais.com.
The user also has the right to lodge a complaint with a supervisory authority (CNIL).
We retain your personal data for three years to achieve the objectives described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law. Please note that we may need to retain certain information for archival purposes and/or to complete transactions (e.g., when you make a purchase or a reservation), and you will not be able to modify or delete personal data provided after such purchase or reservation.
Cookies:
This website uses cookies to collect data used for statistical purposes. Cookies are small files stored on your computer's hard drive; when you browse our site, they track your activity and provide us with key data that facilitates navigation. If cookies are stored on your computer, you won't need to enter all the required data to access this site every time you visit. This data allows us to personalize our website to match your preferences and needs, and this effort is part of our overall endeavor to provide you with smooth access to our pages and services. If you do not wish to have cookies stored on your computer, you can use your browser's configuration to block cookies from our site. To learn how to configure your browser regarding cookie management, please visit your browser's help center. You can delete cookies already stored on your computer whenever you wish. Please note that blocking cookies may limit access to certain features of our site and result in a reduced streamlined experience.
Sharing Data with Third Parties:
Unless otherwise stated in this statement, all data you share with us, or that we collect from you while you browse our site, will be kept confidential and will not be disclosed to third parties, except where required by law or when data needs to be transmitted for the execution of the contractual relationship to which you have subscribed. Third-party companies and associates, including online payment companies, will only have access to this data when necessary for processing your order. In such cases, we ensure that the framework for data transmission is kept to the agreed minimum essential. We also enforce a strict data protection policy regarding the personal data you provide to us or that we find. By following this approach, we comply with the provisions of data protection legislation. Please note that we are not responsible for data you provide to other service providers. We take measures solely to ensure that any data about you communicated by other service providers is transmitted in full compliance with the requirements of data protection and privacy laws, as mentioned in our privacy policy.
Google Analytics:
This website uses Google Analytics, a service provided by Google that helps websites understand how to customize their pages to improve the user experience. This service uses cookies to track your actions, including the time you spend on our site and the pages you visit. Please note that none of your personal data is collected through the use of our Google Analytics account, so we cannot identify who visits our site. To learn more about Google Analytics, please visit the official page.
Google Adwords Remarketing:
We use Google AdWords Remarketing for advertising purposes on the internet. The AdWords remarketing program allows us to display relevant ads based on the pages of the site you visit. This information is collected through a cookie placed on your computer. THIS COOKIE WILL NOT IDENTIFY ANY PERSONAL DATA AND WILL NOT GRANT ACCESS TO YOUR COMPUTER. Thanks to the Google AdWords Remarketing program, we can customize our marketing actions to meet your needs and display only ads that are likely to appeal to you.
Facebook: Custom Audience Pixel (Custom Audience from Your Website):
A Facebook custom audience pixel is a piece of JavaScript code installed on each page of your site that collects and transmits user-defined data to Facebook's marketing program. We use this service to collect data related to user behavior on our site. Among the information collected by the pixel is the user's browsing session, which is sent to Facebook along with a hashed ID and the URL visited by the user. Each Facebook user has a unique Facebook ID, regardless of the device used, which helps us monitor visitors when they access our site from different types of devices. We use this data for commercial purposes and, in particular, to target ads with the Facebook advertising platform.
Newsletter:
You will only receive advertising information via our newsletter if you authorize us to use your email address for this purpose. Our site or its subsidiaries will never send you newsletters or promotional emails if you have not subscribed to them. By subscribing to our newsletter, you can choose your areas of interest to receive related emails. We use this information, along with your personal data, to send you information that is relevant to you. If you prefer to unsubscribe from our newsletter or promotional emails, you can click on the unsubscribe link at the bottom of our emails.